Skip to content

Mon - Sat: 8-5

Our History

Coast to Coast Water Well and Septic Repair began as a humble family venture driven by a shared passion for solving critical water and septic challenges. Bill and Robert Allen built the business from the ground up, specializing exclusively in septic system and water well repairs, providing reliable, expert solutions for families and businesses throughout South East Texas. For more than two decades, our family-owned and -operated company has grown steadily through an unwavering commitment to quality craftsmanship, honest work, and putting customers first. From tackling urgent local emergencies in our early days to building a dedicated team and fleet that now serves a wider area, we’ve handled everything from pump repairs to complex well rehabilitations and septic troubleshooting. What truly sets us apart is our deep-rooted family values: integrity, hard work, and the personal touch in every job. As brothers who still actively operate and oversee the business, Bill and Robert ensure every client receives the same level of care they’d expect for their own homes and properties. Today, Coast to Coast Service continues to stand by our foundations, delivering dependable repairs with 24/6 emergency support when you need it most. We’re proud of the trust our community has placed in us and excited for the years ahead. Contact us today to experience the difference that dedicated, family-run expertise can make.

Your Team

Bill Allen

Owner

With more than 45 years of dedicated experience, Bill specializes in septic and water well system repairs, to complex rehabilitations. Bill is committed to providing clear, honest guidance and high quality repairs, always prioritizing the needs of his customers and their families. When not serving clients, he enjoys hunting and spending time with his family.

Robert Allen

Owner

Robert established Coast to Coast alongside his brother Bill, drawing on their shared commitment to reliable service in their community. With more than 45 years of specialized experience, Robert focuses on water well and septic repairs, resolving challenges such as a pump failures, pressure system issues, and everything in between. Robert places a high value on transparent explanations and thorough, dependable work, ensuring every customer’s family and property are well cared for. Outside of the field, he can often be found relaxing on the lake with his loved ones.

Office manager Andrea

Andrea

Office Manager

Andrea connects our customers with our technicians through clear communication and efficient coordination. She routes service calls, schedules appointments, and keeps daily operations running smoothly to deliver reliable support. Outside of work, she enjoys working on c10 trucks, and race cars, cheering on her husband Mike and son Jacob at weekend races. She also enjoys hosting family dinners on Sundays with the boys (Jacob and Andrew), her husband, and their 1-year-old Boxer, Lexie.

Service technician Sebastian

Sebastian

Service Technician

Sebastian joined Coast to Coast in 2024 and brings valuable experience in septic system repairs. He focuses on troubleshooting and fixing issues efficiently, whether routine or more involved, with a strong emphasis on clear and thorough communication. Sebastian takes the time to answer customer questions fully, ensuring everyone understands the repair process and feels confident in the outcome. He is dedicated to delivering reliable, high quality work that supports families and businesses throughout the area.

Service technician Tyler

Tyler

Service Technician

Tyler has been with Coast to Coast for about a year in our after-school program. He is and eager and dedicated member of the team. Tyler specializes in septic system repairs, including aerator work, and approaches every job with enthusiasm and a focus on quality results. He’s committed to learning new techniques, contributing to the team, and providing clear helpful service to customers and their families. Outside of work, you can often find him at the local fishing hole or hunting in the area.

How Can We Help?

Are you experiencing . . .

reduced water flow  •  strange piping noises • changes in water quality • slow drains • unpleasant odors

What Our Customer Say

Posted on Google Google
JBE JBE profile picture
JBE JBE
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
The septic alarm was blaring so I called Coast to Coast. They arrived within 2 hours and quickly diagnosed the evaporator diagram had given up the ghost. Technician was all business, no friendly chit-chat, but he did explain the issue. The diaphragm was swiftly replaced and billing was reasonable.
Posted on Google Google
Theresa Riggs profile picture
Theresa Riggs
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Noticed a broken pump on Sunday, left a message, and they came out on Monday and repaired. Staff and operators are very responsive and professional. We have been using Coast to Coast for Septic and Well maintenance for over 15 years. Highly recommend them.
Posted on Google Google
Leigh Scott profile picture
Leigh Scott
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Technician notified us before coming. Called when identified problem. Fixed issue promptly Recommend them.
Posted on Google Google
terry baumgart profile picture
terry baumgart
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
During heavy rains Brian came out to repair our septic pump. Great job troubleshooting problem (check valve dislodged from old pump plugging discharge line)' Brian is friendly, smart and a good worker.
Posted on Google Google
Arthur Tuttle profile picture
Arthur Tuttle
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Technician came quickly, as our system was overflowing. He had to work in heavy rain, yet was very willing and did a good job.
Posted on Google Google
Sheldon Mcbride profile picture
Sheldon Mcbride
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Service was great and very informative!
Posted on Google Google
Carolyn Baker profile picture
Carolyn Baker
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
We have used CTC for both water well servicing and septic pumping. The office staff is first class. We recently have a water service tech out and he was able to easily diagnose our issue and resolve it. Had septic tanks pumped in 2025 and will be having them done again soon. Great service always!
Posted on Google Google
Tim Vela profile picture
Tim Vela
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
My service tech was top notch. Very pleased with the professionalism and info given to me. I had an issue and a technician was here quickly and did a great job. Very happily client here.
Posted on Google Google
Karen Lefevre profile picture
Karen Lefevre
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
The tech was super. Checked everything possible to make sure the septic wasn’t causing the issue.
Posted on Google Google
Chris Jones profile picture
Chris Jones
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Great service. fast response for new well pump